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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leo Sera

October 15, 2026

5  out of  5
rating by Leo Sera
"All my interactions will Cecilia have gone way above my expectations! She is very knowledgeable and extremely friendly. Will recommend her to everyone i know."
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Andrew Lucero

October 13, 2026

5  out of  5
rating by Andrew Lucero
"Great people and very Informative"
We responded:
"Thank you so much for the kind review! We’re happy to hear that you found our team friendly, knowledgeable, and helpful. Taking the time to answer questions and make insurance easier to understand is something we truly value. We appreciate you trusting our State Farm team here in Mesa, AZ, and are grateful for the opportunity to serve you!"
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Patty Lantz

October 9, 2026

5  out of  5
rating by Patty Lantz
"A big thank you to Stacy for helping us quickly secure renters insurance! We truly appreciate her prompt assistance and how quickly she was able to get everything taken care of for us. Her help made the process smooth and stress-free!"
We responded:
"Thank you so much for the wonderful review and for recognizing Stacy! We’re so glad she was able to make getting your renters insurance quick, easy, and stress-free. Providing prompt, friendly service and making insurance simple for our customers is something we take great pride in. We truly appreciate you choosing our State Farm team here in Mesa, AZ, and we’ll be sure to share your kind words with Stacy!"
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Ed Rector

October 7, 2026

5  out of  5
rating by Ed Rector
"Great customer service. Always friendly and easy to deal with."
We responded:
"Thank you so much for the kind review! We’re happy to hear that our team consistently provides friendly, helpful service and makes things easy for you. We truly appreciate your trust in our State Farm office and the opportunity to help with your auto insurance needs here in Mesa, AZ. Thank you for choosing our team!"
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Ralph Ross

October 7, 2026

5  out of  5
rating by Ralph Ross
"Andrew was polite and very friendly and efficient. Presented himself professional. I think I made a misake on his name it was Charles"
We responded:
"Thank you so much for the kind review! We’re happy to hear that Charles provided such friendly, professional, and efficient service. We’re fortunate to have him on our team, and we love hearing that our customers feel well taken care of. We truly appreciate you choosing our State Farm office here in Mesa, AZ and taking the time to share your experience!"
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Juan Castro

October 2, 2026

5  out of  5
rating by Juan Castro
"My experience with State Farm Insurance and Dulce was excellent. She was extremely professional, helpful, and attentive throughout the entire process. She took the time to listen to my concerns and understand my needs as a consumer, and she was able to provide me with the vehicle coverage I was looking for.
Dulce also followed up with me as promised, which made the entire transition smooth and stress-free. Her communication and dedication made me feel confident in my decision to switch insurance providers.
I’m very happy with my decision and truly appreciate the outstanding customer service I received. Thank you, Dulce, for making the process so easy!"
We responded:
"Thank you so much for this thoughtful review and for recognizing Dulce! We’re thrilled to hear that she took the time to listen, understand your needs, and make switching your auto insurance a smooth and stress-free experience. Her dedication to providing personal, attentive service is something we truly value. We know choosing an insurance provider is an important decision, and we’re grateful you placed your trust in our State Farm team here in Mesa, AZ. Welcome to our office, and thank you for sharing your experience!"
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Luis Gaxiola

October 2, 2026

5  out of  5
rating by Luis Gaxiola
"Cecilia was absolutely amazing! She was so kind, professional, and genuinely cared about helping me. She saved me money and made the whole process super easy. I would highly recommend!"
We responded:
"Thank you so much for the wonderful review and recommendation! It was truly a pleasure working with you, and I’m so glad I was able to make the process easy while helping you save money on your insurance. I believe taking the time to listen and understand each customer’s needs makes all the difference. I really appreciate you trusting me and my State Farm office here in Mesa, AZ with your insurance needs. Thank you again for your kind words!"
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Kathlene Osten

October 1, 2026

5  out of  5
rating by Kathlene Osten
"Such an amazing group of people! They listen, give advice and get you protected! Never knew they also have life insurance and Medicare!! I know my family and I are protected now and will be going forward!! Thank you!!"
We responded:
"Thank you so much for this wonderful review! We love hearing that you felt listened to and supported by our team. Helping our customers understand their options—from everyday insurance needs to life insurance and Medicare—is an important part of what we do. We’re grateful you trusted our State Farm team here in Mesa, AZ to help you and your family plan for what matters most. Thank you for choosing our office!"
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Cira Passley

October 1, 2026

5  out of  5
rating by Cira Passley
"She listened to the coverage I wanted and the process when very fluently"
We responded:
"Thank you for the great review! We’re so glad you felt heard and that the process was smooth and easy. Taking the time to understand the coverage our customers want is very important to us. We truly appreciate you choosing our State Farm team here in Mesa, AZ for your insurance needs!"
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Tammie

September 30, 2026

5  out of  5
rating by Tammie
"Agent very helpful & friendly"
We responded:
"Thank you for the great review! We’re so glad you had a positive experience and found our team friendly and helpful. We truly appreciate you choosing our State Farm office here in Mesa, AZ for your insurance needs!"
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Susan Baker

September 30, 2026

5  out of  5
rating by Susan Baker
"We have been with this State Farm office for over 20 years. They are always helpful with insurance questions and policy information. Marianne is particularly knowledgeable and spends a lot of time managing our 15 policies! I have worked with most of the office staff and they are all great!!"
We responded:
"Thank you for your continual business, Susan. We appreciate your loyalty!"
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Lenny Jensen

September 29, 2026

5  out of  5
rating by Lenny Jensen
"Was called to update my information and made sure there wasn't anything more I needed. Quite pleasant."
We responded:
"Thank you for the kind review! We’re glad you enjoyed your conversation with our team. Taking the time to keep your information up to date and make sure your insurance needs are taken care of is an important part of the personal service we provide. We appreciate you trusting our State Farm team here in Mesa, AZ!"
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Jeff Deters

September 23, 2026

5  out of  5
rating by Jeff Deters
"Very friendly and knowledgeable question was answered swiftly"
We responded:
"Thank you for the kind review! We’re glad our team was able to answer your questions quickly and provide friendly, knowledgeable service. We appreciate you choosing our State Farm office here in Mesa, AZ! -Team CHB"
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Sandra Flores Diaz

September 22, 2026

5  out of  5
rating by Sandra Flores Diaz
"Charles was extremely patient and thorough. He was the first agent to contact me out of the different providers I had reached out, and had a very quick response time. He made the process extremely seamless, and the quotation that was provided was the best coverage at a reasonable rate out of all the quotes we had received.

Nevermind about Jake from State Farm. Charles from State Farm is the new Jake. 🤣"
We responded:
"We might have to get Charles a pair of khakis after this review! 🤣 Thank you so much for taking the time to recognize him. We’re thrilled to hear that he was responsive, patient, and thorough and made the entire process seamless. We truly appreciate you choosing our State Farm office for your auto insurance needs here in Mesa, AZ. We’ll be sure to let the new “Jake from State Farm” know he earned quite the compliment! 😄"
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Debbie White

September 22, 2026

5  out of  5
rating by Debbie White
"Charles Jordan at Cecilia Burgess State Farm Office was extremely helpful and efficient and always gets back to me ASAP.
State Farm is a great company and Charles is the best."
We responded:
"Thank you so much for the wonderful review! We’re glad to hear that Charles has been helpful, responsive, and efficient whenever you need him. Providing dependable service and being easy to reach are so important to our team. We truly appreciate you trusting our State Farm office with your auto and property insurance needs here in Mesa, AZ. We’ll be sure to share your kind words with him."
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Anthony Hicks

September 22, 2026

5  out of  5
rating by Anthony Hicks
"Everyone at that office was phenomenal helping me through the entire process. You should be so lucky to work with them"
We responded:
"Thank you so much for this wonderful review! It means a lot to hear that our entire team made your experience such a positive one and was there to help you throughout the process. We truly care about making insurance as easy and comfortable as possible for our customers. We’re grateful you chose our State Farm office here in Mesa, AZ and appreciate your trust and recommendation more than you know!"
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Matthew Berger

September 22, 2026

5  out of  5
rating by Matthew Berger
"I am very happy with the customer support I receive. They have always been available to assist me when needed."
We responded:
"Thank you so much for the kind review! We’re happy to hear that our team has been there to help whenever you need us. Providing responsive, dependable service is very important to us. We truly appreciate you trusting our State Farm team here in Mesa, AZ with your auto and motorcycle insurance needs!"
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Rodney Madler

September 19, 2026

5  out of  5
rating by Rodney Madler
"Very pleasant to work with. Very knowledgeable with her products. Helpful in every way."
We responded:
"Thank you so much for the 5-star review! We’re glad you had such a positive experience and felt well taken care of. Being knowledgeable, helpful, and easy to work with is exactly the kind of service we strive to provide. We truly appreciate you trusting our State Farm team here in Mesa, AZ with your insurance needs!"
Profile photo of María luisa Hernández Ramos

María luisa Hernández Ramos

September 17, 2026

5  out of  5
rating by María luisa Hernández Ramos
"Dulce me ayudo muy bien y fue muy clara con todas mis dudas. recomendada 100%"
We responded:
"¡Muchas gracias por su recomendación y por compartir su experiencia con Dulce! Nos da mucho gusto saber que fue clara, atenta y que pudo resolver todas sus dudas. Para nosotros es muy importante que nuestros clientes se sientan bien informados y reciban un servicio personalizado. Gracias por confiar en nuestra oficina de State Farm para sus necesidades de seguros aquí en Mesa, AZ. ¡Agradecemos mucho su confianza y recomendación! -Cecilia"
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Cynthia Blakely

September 17, 2026

5  out of  5
rating by Cynthia Blakely
"Everyone is very helpful at this office. They treat you like family. Thank you Kathlene for the good conversations."
We responded:
"Thank you so much for the kind words! Hearing that our team makes you feel like family means so much to us. We believe great insurance service starts with genuine relationships, taking the time to listen, and being there when our customers need us. We’re especially glad you’ve enjoyed your conversations with Kathlene—we’ll be sure to share your kind words with her! Thank you for trusting our State Farm team here in Mesa, AZ. We truly appreciate having you as part of our agency family!"
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david carrillo

September 15, 2026

5  out of  5
rating by david carrillo
"Dulce answered all my questions she was very patient and made the process very easy."
We responded:
"Thank you so much for the 5-star review and for recognizing Dulce! We’re so glad she took the time to answer all of your questions, made the process easy, and provided the patient, helpful service we want every customer to experience. We truly appreciate you trusting our State Farm team with your auto and property insurance needs here in Mesa, AZ. Thank you for choosing our office—we’re grateful to have you as a customer!"
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Maria Guzman

September 14, 2026

5  out of  5
rating by Maria Guzman
"Im Very happy with the agency.i definitely recommend it."
We responded:
"Thank you so much for the 5-star review and recommendation! We’re so happy to hear that you’ve had a great experience with our agency and that our team has been easy to reach when you need us. Providing responsive, dependable service and making insurance as simple as possible for our customers is always our goal. We truly appreciate your trust in our State Farm team here in Mesa, AZ and are grateful to have you as a customer!"
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Jeremy Johnson

September 11, 2026

5  out of  5
rating by Jeremy Johnson
"Cecilla was fantastic. I already have a current policy with State Farm but my fiance and I are trying to combine our insurances. With all the looking around we were being quoted $1,000+ per month for 3 cars. Adding a person and two cars to my policy I was thinking easily over $500.she kept us under $300 a month! Thank you Cecilia!"
We responded:
"Thank you so much for the wonderful review! It was truly a pleasure helping you and your fiancé bring your auto insurance together. I know combining multiple vehicles and drivers can feel overwhelming, so I’m especially happy we were able to make the process simple and find an option that worked well for you both. I really appreciate you trusting our State Farm team with your vehicle insurance needs. Thank you for choosing our office here in Mesa, AZ, and congratulations to you both on your upcoming marriage!"
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David in AZ

September 9, 2026

5  out of  5
rating by David in AZ
"Friendly and answered my questions quickly and solved my concerns."
We responded:
"Thank you so much for your kind review! We’re so glad we could answer your vehicle insurance questions quickly and help resolve your concerns. We know having an insurance team that is easy to reach and genuinely cares about helping can make all the difference. We’re grateful you chose our Mesa, Arizona State Farm agency for your auto insurance needs! Team CHB"
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Andrea Morroni

September 8, 2026

5  out of  5
rating by Andrea Morroni
"Very nice helpful agents."
We responded:
"Thank you so much for the 5-star review! We’re happy to hear that you found our team friendly, helpful, and easy to reach—and that you were pleased with your price. Making insurance simple and providing responsive, personal service is always important to us. We truly appreciate you choosing our State Farm office for your auto and renters insurance needs here in Mesa, AZ. Thank you for trusting our team! - Cecilia and Team CHB"